A: This is to ensure parents can set up the MEEP! with as much restriction or allowance as they desire for their child. The MEEP! must be registered by an adult in order for the child to gain online access. Once the OTA process is complete and the MEEP! is at least at version 1.1 (you can check by clicking help on the right scroll wheel and the version number and serial number will be listed), you will then be able to register the MEEP! on the parental portal.
A: To register the MEEP! you must use either Google Chrome or Apple Safari as it is coded in HTML 5. Go to portal.meeptablet.com and click on "Create an account". Enter in all the information and once complete you will have access to parental controls for the MEEP!.
A: As of today this is not possible, please make sure information entered are correct. We are working on an upgrade so that you can update afterward the information you provided.
A: Our parental portal is designed in html 5 so as to give you the most optimized browsing experience. Both Google Chrome and Apple Safari are HTML 5 capable browsers. It is not the case for all versions of Explorer and Firefox. Some of the older versions of Safari can also be problematic, please make sure you have the latest one. We are working on opening more options so that you can use other type of browsers in the future.
A: We require a one dollar charge to a credit card in order to maintain COPPA (Child online protection act) compliance which ensures that an adult is registering the MEEP!. This is a one-time charge and the one dollar is converted to 100 MEEP! coins which are then available for the MEEP! store. We do not maintain the credit card information which is strictly used only as a way to confirm that the MEEP! is being registered by the parent or an adult.
A: Some specific credit cards are not supported, if this happen you can contact our customer support at 1-(800)-853-8883 8am – 5pm M-F. They will help you to solve this
A: A Gmail account is necessary in order to access Google Play content. We highly recommend that you set up a new Gmail account for your child as opposed to using your own Gmail account. If you use your own Gmail account to set up Google play then your Gmail messages will flow into the MEEP! if Gmail being set up in the MEEP!. Therefore it's best to set up a Gmail account for your child.
A: MEEP! parental controls will allow you to set up as much restriction or allowance as you desire for your child.
- For example you can set one hour of playtime for games and at the end of that hour your child will no longer be able to play games. This is handy when trying to manage time for the MEEP! with everything else going on in the household. The timers reset the following day, and so in this example the child would have an hour each day for games until you change the setting to another one.
- You are also able to set access the MEEP! store, Google play, and the MEEP! communicator (chat function on the left wheel) in the parental controls.
- Lastly you are able to set the overall access to the Internet. You can limit the child to only websites that are Oregon scientific certified for kids or as your child gets older you can open it up so they can type in their own URLs. However we always maintain a blacklist of inappropriate sites no matter what the settings are for the parental controls. If there are websites that you feel are appropriate for your child you can add them via the portal and the website will show up on the MEEP!.
A: We maintain a bad words list and you can add to that bad words list as well. This precludes your child from using bad words that you feel are inappropriate in chat or in search.